i feel very privileged to be writing this message as the director of bindawood logistics services; a freight forwarding and logistics company in pakistan. this is a special time in our company’s history as we celebrate our 5th anniversary in the logistics industry. we began our journey 2012 and have spent the past years continuing to build our brand, which has now become synonymous with our commitment to help our clients in the area of customs clearance, freight forwarding, project cargo handling, warehousing and distribution management, courier services, aircraft on grounds (aog) logistics and other logistics services which has significantly reduced their shipping cost in order for them to have a competitive edge in the ghanaian market. in view of our determination to meet and exceed set standards in the logistics industry. i’d like to seize the opportunity to thank you for doing business with us for these past years to achieve the success in realizing the objectives and goals of our company. we recognize that you have many choices about who provides your logistics services and i appreciate that you have given us an opportunity to earn your business. establishing close relationships with our clients is a key element to reaching total solutions. we cultivate each client relationship from the initial concept to completion, often maintaining this contract, years after a project is finished. we in return strive to create the best possible experience for you, and appreciate your honest feedback about what we are doing well and where we need to make improvements. listening to our customers and clients is very important to us and you can be assured that your voice will be heard. we believe successful freight forwarding and logistics services is achieved through a balance of significant experience, a working knowledge of today’s best practices, and access to cutting edge technology in our industry. we offer expertise that goes beyond ordinary practices to include innovative solutions using modern and proven techniques. we are proud of the quality of services and our responsiveness to client schedules. these are the keystone to our business and long-lasting client relationships as we strive to remain your reliable logistics partner. sincerely, mahdi hassan